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IVR SOLUTIONS FOR BUSINESSFor businesses that demand high-performance, versatile, and scalable Interactive Voice Response, Plum Voice offers a combination of our own VoiceXML technology and complete professional services. We deliver telephony automation solutions that enable companies to exceed their goals and streamline their processes. |
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Reliable, scalable, and pre-configured to meet custom specifications, Plum IVR Servers include all necessary software and hardware for swift deployment of IVR applications.
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The Plum Professional Services team designs, builds, deploys, and manages IVR systems and applications for businesses of all sizes and industries, from all around the world.
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With Plum Survey, you can design your survey online and instantly deliver it over the web and the phone. Automate calls and analyze responses, all with one simple tool.
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LATEST NEWS
QuickFuse Featured on ProgrammableWeb
QuickFuse was recently featured in an ProgrammableWeb article as a new Application Programming Interface (API). QuickFuse was described as a platform where "voice applications are assembled by snapping together components from a library of visual application modules that cover the requirements of IVR, messaging, telephone application and data management."
For more on this article, you can read about it here. Read More
Plum Survey 1.6 release now into production
The 1.6 release of Plum Survey is now in production. The new features that have been added to this release are:
1) Transcription of recordings for the "comments" type question: With this feature, you would be able to have recordings for "comments" questions transcribed so you would be able to view them in text form when viewing survey responses.
2) Sharing survey responses: With this feature, you have the option of sharing survey responses and report data with other survey accounts for them to view.
If you are interested in these features, please contact your sales representative to have these features enabled for you. Read More
VXML DEVELOPMENT
<sentence> « tag of the day
The <sentence> tag tells the TTS engine to change the prosody to reflect the end of a sentence, regardless of the surrounding punctuation.
Read More IVR BLOG
IVR and Wine Pairings
I love to cook. It is one of my favorite pastimes, and I love discovering cutting-edge dishes and new cuisines. While I have a very refined palette for food, I will be the first to admit that I am no sommelier. Finding the perfect wine pairing for my chicken cordon bleu or veal marsala has … Read More
Cost-effective Phone Surveys
To glean information about a product, service, or public opinion, market researchers and/or pollsters need to collect data from a representative sample size. The most effective way to reach a sample that reflects the attitudes of a large population is to conduct interviews in person or to randomly call respondents that meet relevant demographic characteristics. … Read More
IVR and College Football
IVR Survey Features
IVR and Driving Directions
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