As IVR developers, we’re always keeping tabs on the latest operating systems coming to the market. It’s crucial that our IVR systems work with all the computer and mobile operating systems out there.
Which is why Research In Motion’s new BlackBerry 10, or BB10, operating system is intriguing. Initial reviews of the system have been very positive, from the folks at the various carriers and also from the media.
After an initial review, Techvibes said that BB10 products will have “the best web browser of any mobile platform.” That’s actually a huge leap from Techvibes’ description of current web browsing on BlackBerries…
One of the biggest drawbacks of current BlackBerry devices is their mediocre mobile web experience. Most have small screens, low resolutions, and no touch functionality. That makes browsing via the mobile web a real pain.
This time around, the RIM folks learned from their previous mistake of underestimating the public’s interest in mobile browsing. RIM made sure their new OS was the latest and greatest.
“The browser team here at RIM has been working closely with the HTML5 experts at Facebook, who developed the Ringmark HTML5 test suite, to ensure the BlackBerry 10 browser would meet the standard,” wrote Matthew Staikos on RIM’s blog.
(The Ringmark HTML5 test is a standards test for HTML5 developers.)
“By meeting the Ringmark Ring 1 benchmark standard,” wrote Staikos. “Developers can add a level of advanced functionality to their HTML5 apps and be confident that the BlackBerry 10 browser can execute the app without problem.”
Another cool feature of the new OS that I think speaks to RIM’s intent with their new mobile line is BlackBerry Balance. According to Digital Spy, users will be able to separate their business and personal services (complete with separate appearances and passwords).
The ‘personal’ was always the part where BlackBerry lagged behind iOS and Android. Now that iOS and Android are good enough for the workplace, it’s time RIM made BlackBerry good enough for non-work. Which they may have.
“BlackBerry Balance allows you to essentially have two smartphones in one,” wrote Digital Spy. “One side of the OS can be linked to the BlackBerry business server and have all enterprise services connected, while the other can be a personal interface. These two sides can be given completely different looks, connections and apps, as well as protected with two different passwords. With Bring Your Own Device (BYOD) on the increase, this is a great feature.”
I agree. Good luck, RIM.

