At Plum, we use VoiceXML technology to run our IVR systems and facilitate easy communication between user and computer, but recently I’ve been seeing a lot of new applications for VoiceXML outside of the IVR sphere.
One of the coolest that I’ve come across is from researchers Rubén Peredo, Alejandro Canales, Alain Menchaca and Iván Peredo, who have taken this adaptive speech recognition software and applied it to a new web-based education system to develop the 21st century classroom.
In their recent publication, “Intelligent Web-Based Education System for Adaptive Learning,” the team puts together an integrated learning tool for professors to use over the internet with their students, along the lines of Rosetta Stone and similar products, but for almost any scholastic field.
The system integrates a new Human-Computer Interaction (HCI) standard, [which is] attractive and innovative. This new [interface is similar to] the implementation of the mouse in a graphical environment. The system has a speech interface where the machine can recognize what the users say and respond to their questions in the same way…
…The system allows the reutilization of the educational materials, diminution of the complexity in the creation of evaluations and personalization in the exams.
Not only does the system allow the same personalization as a traditional classroom-style lesson plan, but the designers have integrated speech recognition software in such a way that it mimics conversation, much like the way we at Plum design our IVR systems.
No longer does using a computer-based learning program mean staring at a screen for hours on end, reading and clicking. The interactive software makes programs not only more entertaining but reinforces material to appeal to a variety of learning styles. It’s the same as having a compelling IVR call flow that engages callers instead of turning them off.
…Continued in “Scholastic Speech”…