Thinking more about the benefits of IVR in our daily lives, I came across a customer IVR application that was being used as a reward system for their employees.
The IVR application would quiz employees on safety habits in the workplace and report any safety hazards that occurred in the workplace. As a result, the employee would earn reward points that could be used towards a grand prize drawing or to win several other prizes.
This IVR application is a great way to boost morale for employees and to keep a safe environment in the workplace.
Just another thought on how IVR can be used to improve our daily lives.
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