Companies and developers contact Plum to learn about how VoiceXML and IVR work with their existing systems. To help people gain knowledge about Telephony, we offer consultations with our IVR experts and have created an IVR glossary to help those who are new to IVR and VXML navigate the acronyms and specialized language. Developers will also find this glossary useful because it provides information about tags, attributes, and features supported by the Plum Voice Platform.
Here is a link to the glossary:http://www.plumvoice.com/glossary
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