Moving Day!

April 25, 2011

Moving is the cat’s meow (read sarcasm)—the hassle, the expense, the sweat, the discombobulation.

There are so many pieces in the moving puzzle, and they all have to come together at the same time. The utilities, the key exchange, the movers (paid or harassed into it with promises of beer and pizza).

Our Denver crew moved offices at the end of last week, just one block over in (LODO) lower downtown. Literally, it was only a block, but it still required movers and effort and coordination.

For example: eight a.m. moving day and the movers were supposed to be at the old office, which was already packaged and ready to go. At the same time, a phone and Internet person was supposed to be at the new office to set that stuff up so we could immediately switch phone and Internet service on and start working.

Things went pretty smoothly, actually. The movers were at the old place on time and were efficient, the phone and Internet guy was at the new place on time and got that stuff up and going.

But what if things didn’t go smoothly? It’s definitely happened before.

I remember one time I showed up at the truck rental place (bright and early to get a head start on a loooooong day) and the truck I’d reserved was still in transit somewhere.

I had no choice but to go back home and cool my heels waiting for the truck to show. Meanwhile, I’d already packed everything early, so I didn’t have anything to do. Frustrating, for sure.

Moving day is already a royal pain and a juggling act—hiccups just make it worse.

I can’t help but think it would have been better if the moving truck company had alerted me to the late truck.

If they’d had an IVR system with alerts set up, it could have sent me an early alert (either text or voice). Then it could have sent me periodic updates and let me know when the truck was in. At least it would have saved me making a trip for nothing.

So, yeah, moving is a pain. Thankfully, there’s that sense of accomplishment when it’s finally over. It’s all good then.

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