Several new features have been baked into Plum’s QuickFuse voice application development platform that make it more than just an IDE for building IVR call flows. New features include Twitter, email and SMS modules. These new modules make it easy to build messaging applications that allow developers and business users to create multimodal alert and notification applications, all through a single interface. Below are links to the docs and a brief description of how each module works.
The Send an Email, Fetch Twitter Feed, and Send an SMS modules can be used for messaging people within your application. The Send an Email module allows you to send e-mails through your application. The Fetch Twitter Feed module allows you to fetch tweets from Twitter accounts to use within your application.
Send an Email
The Send an Email module allows you to send emails programmatically from within an application. This module is particularly helpful in sending an email alert for something that has happened within a call, or emailing the caller some information that they requested.
Fetch Twitter Feed
The Fetch Twitter Feed module allows you to integrate your application with Twitter. By entering the username of the Twitter account that you want to fetch tweets from and the number of tweets you want to fetch, you can access and play these tweets within your application.
Send an SMS
The Send an SMS module can be used to send text messages from within your application. As long as the phone number of the phone you enter in the module accepts SMS, you should be able to send out your text message.