Plum Enterprise Solutions: Part 1

Plum offers superior interactive voice response systems and software that take full advantage of popular open standards, including VoiceXML and call scripting.  Plum provides enterprises with automated telephony solutions that offer an unmatched combination of flexibility, reliability, ease of administration, and affordability.  Plum has many solutions for customers seeking enterprise level IVR systems.  At Plum, we know that IVR systems are often times critical to overall business operations, so we offer unsurpassed reliability, and 24-hour a day, 7 days a week, 365 days a year performance.  Plum offers flexible integration with existing back-end enterprise systems through standard protocols like HTTP and XML.  We extend support for telephony interconnection through analog, channelized T1, ISDN, or PBX lines.  Systems will always be managed, monitored, and upgraded through central server management utilities.  Technology is ever changing, and here at Plum we offer future-proof architecture with modular support for advanced technologies such as text-to-speech and automatic speech recognition.  Plum offers comprehensive professional services for application development, data integration, and PBX integration.  Plum offers infinite scalability, so systems can start at four ports and scale to thousands.  Hosted and managed services by Plum Voice eliminate the complexity of building and maintaining systems, but onsite solutions allow for maximum integration and control.  Customers have the option of deploying either type of system, and Plum’s support team will be available regardless of which system configuration they select!

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