Plum Voice rolled out their new program for creating interactive voice applications, QuickFuse, about three months ago. Since rolling out the product, thousands of users have developed applications in the program interface. The program offers users the opportunity to quickly and seamlessly link IVR applications to their network, databases, and the Internet. Why write pages of code when you can drag and drop your way to a full-featured IVR application? Users can have a working prototype in minutes, and it is easy to design and build applications intuitively with QuickFuse. Upon signing up for a subscription, users have access to a myriad of different templates that subscribers can easily modify, clone, and run to fit their business models. The QuickFuse team has developed applications that can quickly and easily be put in to place, and that any subscriber can alter to fit their business model.
The virtual receptionists allows companies to route customer calls to the proper location. Customers can call in and enter extension numbers or verbally indicate the party they want to reach. This predesigned application will get users to the exact department, branch, or representative they are requesting. The QuickFuse team has constructed an automated surveys tool that can be designed to collect various snippets of data from users, and stored for further processing. The order taking hotline application allows companies to utilize a telephonic system that subscribers can access to make purchases and enter payment information. The system can be programmed to interface with in place databases, so that no live representative is needed for the order taking process. Finally, the QuickFuse team has developed an application that allows users to access their account balance, and even allows them to pay off bills from the application. QuickFuse is an easy to use tool, even for individuals who are not code or tech savvy. With the inclusion of some great applications, anyone can be creating applications that lend themselves to business improvement in no time!
