Plum DEV Documentation
voicexml:tags:error

<error>

The <error> element is short for <catch event=“error”> and catches all events of type error. Some common error are error.badfetch (failure to fetch remote script) and error.disconnect.hangup (when the user hangs up the phone).

Attributes

count (defaults to 1) The occurrence of the event. The count allows you to handle different occurrences of the same event differently. Each <form>, <menu>, and form item maintains a counter for each event that occurs while it is being visited; these counters are reset each time the <menu> or form item's <form> is re-entered. The form-level counters are used in the selection of an event handler for events thrown in a form-level <filled>. Counters are incremented against the full event name and every prefix matching event name; for example, occurrence of the event “event.foo.1” increments the counters associated with handlers for “event.foo.1” plus “event.foo” and “event”.
cond (defaults to true) An expression that must evaluate to true after conversion to Boolean in order for the event to be caught.

Notes

None

Example

<?xml version="1.0"?>
<vxml version="2.0">
  <form>
    <block>
      <prompt>
      	Hello. Let's move to another script.
      </prompt>
      <goto next="nonexistant_file.php"/>
    </block>
    <error>
      <prompt>
      	A serious error of type error.badfetch has occurred. Exiting.
      </prompt>
      <exit/>
    </error>
  </form>
</vxml>

This script mimics the default functionality for when the IVR fails to fetch a remote file.

The output of the above script would be:

Computer: Hello. Let's move to another script.
Computer: A serious error of type error.badfetch has occurred. Exiting.

Child Tags

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