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VoiceXML

VoiceXML: the automated telephony industry standard.

We Speak your Language

Created by a consortium of industry leaders, Voice eXtensible Markup Language (VoiceXML) is the most comprehensive, capable, and flexible programming language available for voice applications.

VoiceXML

Easily Translatable

Purpose-built similar to HTML, VoiceXML is easy for HTML programmers to master. Companies that have the resources to develop dynamic web applications can leverage those skills to build IVR applications. As open-standard, it’s also portable, so investments made in learning and programming VXML are not tied to one vendor.

Endless Opportunities

VoiceXML isn’t limited. With it, you can incorporate all the latest IVR features and leverage new functionality as the programming language grows and changes. VoiceXML is ever-evolving under the management of the W3C and collaboration between corporations like Plum Voice, AT&T, IBM, Lucent, and Motorola, among others.

VoiceXML and IVR Architecture

VoiceXML is easy for HTML programmers to master. It is not only another XML-based language but it also was intended to complement the same client-server web architecture around which HTML web sites are built. Companies that have the resources to develop dynamic web applications can leverage those same skillsets to build IVR applications. As it’s open-standard, VoiceXML is also portable, so investments made in learning and programming VoiceXML are not tied to one vendor.

The Plum DEV platform supports VoiceXML and operates similar to a web browser—it interprets and executes a script generated by a web server — but instead of an HTML script, it’s a VoiceXML script. The platform is strictly responsible for data presentation and data collection over the phone; it communicates and interacts with you through a voice and audio on your phone instead of through pictures and text on your computer screen.

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