Plum Voice's comprehensive documentation of IVR concepts, topics, and terminology.
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Click one of the letters above to be taken to a page of all terms beginning with that letter.
- The help element is an abbreviation for . Read more...
- Hosted Environment
- Hosted environment, as it relates to Interactive Voice Response (IVR) services, is a facility or data center where a third-party has established technical infrastructure to run its IVR systems. Read more...
- Providing a managed service to many clients from a centralized infrastructure. Plum offers world-class IVR hosting service to businesses of all sizes. Read more...
- A hotspot is a functionality that allows one device to be connected to another via the Internet. Read more...
- Typically referred to by its acronym, HyperText Markup Language is the main markup language for web pages. Read more...
- The commonly accepted abbreviation for hypertext transfer protocol, HTTP is a protocol that facilitates the communication transfer of hypertext-based files between both local and remote systems. Read more...
- HTTP GET
- The method used for requesting a resource from a web server, optionally submitting some data along with the request. A part of the HTTP protocol. Read more...
- HTTP POST
- A method for submitting data to a web server and a part of the HTTP protocol. This method is typically used instead of GET when the submission is expected to change resources on the server or cause side effects. Read more...
- A hub, also known as a network hub, is a piece of equipment that is used to connect multiple Ethernet devices together so that they may behave like a single network segment. Read more...