IVR Glossary

Plum Voice's comprehensive documentation of IVR concepts, topics, and terminology.

JavaScript
An dynamic, weakly typed, prototype-based language with first-class functions that is in widespread use within web browsers and other client-side programmable environments. More formally, it is a dialect of ECMAScript, the most widely supported version being JavaScript 1.5 which parallels the ECMA-262 standard (3rd edition).   Read more...See also: ECMAScript, JavaScript engine
JavaScript engine
A JavaScript engine is a software component that runs JavaScript for a host environment, usually a web browser. The Plum IVR platform includes a JavaScript engine for running scripts and code embedded into VoiceXML documents.   Read more...See also: ECMAScript, JavaScript
JPEG
JPEG stands for Joint Photographic Experts Group and it indicates a digital image that has been compressed using lossy compression (encoding method that achieves compression by discarding bits of the data).   Read more...
JSGF Grammar
The Java Speech Grammar Format (JSGF) is a textual representation of grammars used to create speech recognition applications.   Read more...See also: Grammar
Judgment Sample
A judgment sample is a type of non-probability sample for which respondents have been selected to complete a survey. In a judgment sample, a researcher personally selects survey participants.   Read more...

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Term of the Day

The record element is an input item that collects a recording from the user in a VXML application.