IVR Glossary

Plum Voice's comprehensive documentation of IVR concepts, topics, and terminology.

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Noinput
The noinput element is used when a VoiceXML application expects to receive voice or DTMF input, but the caller has neither spoken nor entered anything via the keypad.   Read more...See also: Nomatch
Nomatch
In a VXML application, a nomatch indicates a user input element that is not recognized as part of the active grammar.   Read more...See also: Noinput

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Providing a managed service to many clients from a centralized infrastructure. Plum offers world-class IVR hosting service to businesses of all sizes.