IVR Glossary

Plum Voice's comprehensive documentation of IVR concepts, topics, and terminology.

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Value: The value element is used to insert the value of an expression into a prompt. Read more...
Variable: A variable is a programming facility for storing a piece of data while associating it with a memorable name. Read more...See also: application.lastresult$[i].confidence, application.lastresult$[i].interpretation, application.lastresult$[i].recording, application.lastresult$[i].recordingduration, application.lastresult$[i].recordingsize, application.lastresult$[i].utterance, Assign
Virus: A computer virus is an unwanted program that embeds itself into other programs that are shared among computer systems and replicates itself. Read more...
Voice: The voice tag allows the application to change the voice of the TTS speaker from the input text. Read more...See also: TTS
VoiceXML: A language designed to allow a user to interact with an application through voice recognition software. The language is based off of the W3C's XML. Read more...See also: application.lastresult$[i].confidence, application.lastresult$[i].recording, application.lastresult$[i].recordingduration, application.lastresult$[i].recordingsize, Embed, Form Interpretation Algorithm, Inputmodes, Interactive Voice Response, Maxspeechtimeout, Recordcallappend, Scope, Telecommunication, Termchar
VoIP: VoIP, which stands for voice over IP, is a technology that enables programmers and developers to transmit and receive voice communications utilizing Internet protocols instead of using the publicly switched telephone network or public branch exchange systems. Read more...See also: Interactive Voice Response, Internet Protocol

IVR Glossary

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