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US: 800.995.PLUM UK: 0845.355.3330
from the Plum Voice IVR Glossary
The audio repository is a tool provided for Plum Hosting Accounts that allows users to upload and store their audio files locally on Plum's hosting site. The audio repository also allows users to use a phone application to record audio files that can then be used within their own application.
When uploading files to the audio repository, please keep in mind that the files must be in one of the following formats:
Also, before using the audio repository, please consider the benefit of storing audio files on your local server first:
The benefit of storing audio files on your local server as opposed to the audio repository is that it allows for easier file management. Suppose you wanted to change the name of one of your audio files. If this file is stored locally on your server, you could just go in and rename the file yourself. However, with the audio repository, you are not able to manage these files. For example, if you deleted a recording in the audio repository and uploaded a replacement file, the replacement file would not take the deleted recording's old name. It would take the next highest number available out of your recordings.
If you are concerned about loading times for audio files from your local server, please note that when these audio files have been cached, they will have the same load times as if stored on our audio repository.
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