US: 800.995.PLUM UK: 0845.355.3330
- What is IVR?
- IVR Products & Services
- Free Consultation
- Plum IVR Surveys
- About Us
from the Plum Voice IVR Glossary
VoiceXML, which is an XML format, is structured as a tree of elements, or text enclosed in markup tags. Nesting tags creates a hierarchy of elements that is traversed by the Plum VoiceXML platform to direct your callflow. A child tag is a tag that is enclosed by another tag. VoiceXML has limitations on the valid types of child tags for each VoiceXML tag.
For example, in the following code,
<block/> is a child tag of
<prompt/> is a child tag of
<form> <block> <prompt>This is a fragment of VoiceXML.</prompt> </block> </form>
|© 2013 The Plum Group, Inc.|