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from the Plum Voice IVR Glossary
In the VoiceXML scripting language, there are two ways to frame a dialog page: you can build a <form> block and explictly declare each and every dialog element, or you can build a <menu> block and allow the IVR system to build the dialog elements automatically. Thus, the trade-off is fairly clear: you either have lots of dialog control requiring lots of code, or you give up all of the flexibility provided by <form> constructs but simplify your coding.
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