Menu

The <menu> construct in VoiceXML gives the programmer the ability to quickly build simple IVR dialogs that ask the caller to select from a list of choices.

In the VoiceXML scripting language, there are two ways to frame a dialog page: you can build a <form> block and explictly declare each and every dialog element, or you can build a <menu> block and allow the IVR system to build the dialog elements automatically. Thus, the trade-off is fairly clear: you either have lots of dialog control requiring lots of code, or you give up all of the flexibility provided by <form> constructs but simplify your coding.

Related links:

• Menu - Plum Voice
• Form - Plum Voice