Termchar

Termchar stands for terminating characteristic, which is a global property in a VoiceXML application that allows the user to enter an optional terminating character (ex, the star key or the pound sign) after entering a DTMF input and before the termtimeout has elapsed. For example, a user will have 7 seconds to enter a string of numbers. If the user has not entered anything after 7 seconds, a noinput event is generated. After the first DTMF input is entered, the user has up to 7 seconds to enter more digits. Once the user has finished entering the digits, they have 7 seconds to enter the optional terminating character to indicate that they are finished and the recognized value of the numbers have been returned. If the user has finished entering the digits, and has not entered the optional terminating key character, the platform will wait for the 7-second termtimeout before acting upon the digits that were entered.

Related links

• DTMF - Plum IVR Glossary
• DTMF Grammar - Plum IVR Glossary
• VoiceXML - Plum IVR Glossary