Incompletetimeout

from the Plum Voice IVR Glossary

Incompletetimeout

Posted June 14th, 2010 by victor
in

The required length of silence following user speech after which a recognizer finalizes a result. The minimum value for incompletetimeout is 500ms. The incompletetimeout property gets or sets the duration of silence at the end of an utterance, after which a recognition is considered finished. In a VXML IVR application, a user is allotted a specified amount of time to speak a command. If the user does not say anything within this fixed time period, then an incompletetimeout will occur and return a to the user. When a user begins to speak a command, the application waits for 5 seconds due to incompletetimeout. Once the allotted amount of time has passed, the application returns a response to the user.

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