US: 800.995.PLUM UK: 0845.355.3330
IVR SOLUTIONS FOR BUSINESSFor businesses that demand high-performance, versatile, and scalable Interactive Voice Response, Plum Voice offers a combination of our own VoiceXML technology and complete professional services. We deliver telephony automation solutions that enable companies to exceed their goals and streamline their processes. |
 |
 |
|
Reliable, scalable, and pre-configured to meet custom specifications, Plum IVR Servers include all necessary software and hardware for swift deployment of IVR applications.
 Read More
|
The Plum Professional Services team designs, builds, deploys, and manages IVR systems and applications for businesses of all sizes and industries, from all around the world.
Read More
|
With Plum Survey, you can design your survey online and instantly deliver it over the web and the phone. Automate calls and analyze responses, all with one simple tool.
Read More
|
LATEST NEWS
Plum Voice Updates Plum IVR Support Forum
Plum Voice has recently updated the Plum IVR Support Forum with a new layout and many new features. In particular, the search function has been improved and allows you to look at posts that were written on your search topic. We hope that you find the new forum features helpful and refreshing in your visits to it. Read More
Plum Survey 1.6 release now into production
The 1.6 release of Plum Survey is now in production. The new features that have been added to this release are:
1) Transcription of recordings for the "comments" type question: With this feature, you would be able to have recordings for "comments" questions transcribed so you would be able to view them in text form when viewing survey responses.
2) Sharing survey responses: With this feature, you have the option of sharing survey responses and report data with other survey accounts for them to view.
If you are interested in these features, please contact your sales representative to have these features enabled for you. Read More
VXML DEVELOPMENT
<catch> « tag of the day
The <catch> element associates a catch with a document, dialog, or form item. This element is a specific type of XML Events handler that acts as an observer of its parent element. It contains executable content.
Read More IVR BLOG
IVR Call Log: “Operation Timed Out With 0 Out Of -1 Bytes Received”
Every once in a while, an IVR developer will encounter the following entry in their call log:
“Error fetching document http://x.x.x.x/somefile.aspx due to Operation timed out with 0 out of -1 bytes received”
This is usually followed up with an exclamation from the developer such as this: “Why is the IVR taking so long … Read More
When to Use Speech Recognition for IVR
Add IVR to Any Web Site
| © 2008 The Plum Group, Inc. |
