Leader in IVR

Plum Voice is the Leader in IVR Technology

Thousands of companies rely on Plum Voice to provide carrier-class IVR solutions capable of handling millions of calls without error. At the core of Plum's IVR solutions, services, and applications is the award-winning Plum VoiceXML Platform. Recognized time and time again for its flexibility and stability, the Plum VoiceXML Platform is used by some of the most dynamic companies in the Fortune 500 as well as by innovative small- and medium-sized businesses.

Plum offers both hosted and on-site VoiceXML IVR solutions that deliver high performance and always employ the latest speech recognition and text-to-speech technologies. Plum's in-house Professional Services Group has developed end-to-end custom solutions for customers in industries such as Health Care, Retail, Travel and Hospitality, Telecommunications, Human Resources, and Financial Services.

Please fill out the form to the right to speak with a Plum consultant today. We'll guide you through the process of determining your needs and designing an IVR solution.

Plum Products Cut Costs and improve Customer Satisfaction

Hosted Solutions

Operating with top quality voice and data connectivity and a fault-tolerant architecture, the Plum IVR Hosting Suite includes an industry leading SLA that ensures maximum performance with a 99.999% uptime guarantee.

On-site Systems

For those who wish to manage IVR systems in house, Plum offers reliable, scalable, pre-configured systems that include all necessary software and hardware to enable the swift deployment of any IVR application.

Applications

Plum offers a suite of applications that can be customized to meet the needs of any SMB or Enterprise. Applications include:

  • Telephone and Web Surveys
  • Outbound Alerts
  • Store Locator
  • Payment and Merchant Processing
  • Credit Card Balance Inquiry
  • Direct Response
  • Inventory Management
  • Collections and Notifications
  • Remote Workforce Management

For Developers

Use the Plum VoiceXML Platform to build advanced speech-enabled applications or simpler DTMF call flows. Access to the Plum VoiceXML Platform is free. Sign up for a developer’s account now!

How To Buy

First Steps

Please fill in the form to the right and check your specific interests to expedite processing of your inquiry. You can also contact sales@plumgroup.com or call 1-866-907-0277 to speak with a representative.

A Plum Voice representative will assemble detailed pricing information, component sheets, and datasheets in response to your request.

Plum holds all inquiries and sales consultations in confidence. We will treat your contact information with respect.