The Plum IVR Hosting Suite is our hosted and managed service for applications built on the award-winning Plum VoiceXML Platform. Hosted IVR with Plum offers businesses of all sizes the most cost-effective and reliable way to deploy IVR solutions both locally and internationally. We provide a versatile hosted IVR infrastructure that scales seamlessly to grow with your business needs.
- Housed within world-class data centers in the US and Europe, the Plum Voice IVR Hosting Suite infrastructure meets the highest standards of reliability. Telco provisioning, 24x7 operations, port capacity, fault tolerance, disaster recovery... leave these details to us, while you concentrate on your customers and your business.
- For critical hosted IVR applications, Plum Voice offers responsive engineering support 24-hours a day, 7 days a week. You'll never be transferred to a distant call-center full of reps reading from a script; you start getting the technical support you need from the moment a support engineer answers your call.
- Each hosting account has a choice of multiple text-to-speech and grammar engines (in several languages), phone numbers in more than a dozen countries, inbound or outbound calling, and a multitude of pricing plans. With our IVR Hosting Suite's flexible options, you choose the configuration you need to build your perfect application.
- VoiceXML, SSML, ABNF, JSGF, ECMAscript: we've got your open standard acronyms covered. Our hosting platform is 100% VoiceXML 2.0-certified and 2.1-compliant.
Bring your customers and your application and we'll take care of everything else: from the phone number to the phone lines to the data centers to the hosted IVR servers. Already have a phone number? We'll help you transfer it to our hosting center. Need help writing an IVR application? Our professional services team can build your application for you.