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Plum iOn

Plum iOn

An integrated onsite IVR system with managed service that fits any call-center environment.

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iOn: Integrated Onsite Systems

Bring the power and flexibility of Plum iOn IVR on your premises backed by the skill and experience of the Plum Voice remote support experts.

Reliable, scalable, and pre-configured to meet your specifications, Plum iOn includes all the necessary software and hardware to enable the swift deployment of your IVR applications.

Full Integration

Full Integration

Plum iOn integrates with any existing phone system or telephony setup, enabling you to leverage your existing telco infrastructure.

Remote Monitoring and Help

Remote Monitoring and Help

Plum Voice monitors all iOn systems remotely and, should you need assistance, we offer responsive engineering support 24-hours a day. You'll never be transferred to a distant call center full of reps reading from a script; you start getting the technical support you need from the moment a support engineer answers your call.

Support for Open Standards

Support for Open Standards

iOn fully supports version 2.0 and 2.1 of the W3C’s VoiceXML programming language, so you can develop voice applications in the same way you would a dynamic web app, thus leveraging your company’s existing web development resources.

Scaling without Limits

Scaling without Limits

Plum iOn deployments enable limitless scalability, from twenty-four ports to thousands.

Speech Rec and Text-to-Speech

Speech Rec and Text-to-Speech

Plum iOn is delivered with your choice of speech-synthesis and speech recognition engines featuring several different languages. With our flexible IVR server options, you choose the configuration you need to power your IVR application.

Plum iOn Easily Integrates with Practically Any Existing Business Application, Database or Phone System

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