Plum Professional Services for IVR

Our IVR projects have ranged from the straightforward (retrieving an account balance on a gift card) to the specialized (encouraging smokers who are attempting to quit through daily phone calls). We've worked with companies from healthcare providers (tracking cancer patient symptoms) to museums (enriching the artwork-viewing experience with custom audio content). Plum has a lengthy track record of proven customer satisfaction unsurpassed in the industry.

• As a leading provider of custom IVR solutions and services, Plum Voice's seasoned engineers have designed, built, deployed, and managed IVR systems and applications for a variety of businesses and industries all over the world. Plum Voice's in-house engineers draw upon their decades of IVR usability, design, and implementation knowledge to build the best voice application for you.
• When we commit to a delivery date, we mean it. Our professional services staff take pride in being punctual. We never miss our dates.
• For critical applications, Plum Voice offers responsive engineering support 24-hours a day. You'll never be transferred to a distant call-center full of reps reading from a script; you start getting the technical support you need from the moment a support engineer answers your call.

Plum's first step is to work with you to design and document your IVR application requirements. After building your application, our engineers will conduct rigorous testing before production deployment in our hosted infrastructure or on a Plum IVR Server. Once your application is launched, we promise to stand behind our work, providing excellent technical support.