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IVR Hosting

SMBs turn to Plum for fully managed hosted IVR to eliminate operational headaches.

For small and medium businesses that do not have the technical staff or resources to manage, monitor and maintain all the hardware, software, and telecom of an IVR infrastructure, Plum offers IVR in the form of a hosted service.
Plum hosted IVR services are ideal for SMBs seeking:
  • Affordability: for those companies that cannot make a substantial upfront capital investment.
  • Manageability: comprehensive system management - Plum manages the platform and the telecom connectivity.
  • Continuous monitoring: gives you the advantages of large-scale enterprise in terms of performance and reliability.
Why use the Plum Voice hosted IVR service?
  • The service is delivered on a carrier-grade infrastructure housed in secure class-A datacenters for maximum reliability.
  • It uses Plum's own VoiceXML platform technology, providing all the benefits of Plum's platform and the ability to port to a Plum on-site server if it ever becomes necessary.
  • The system is versatile - incorporating the latest text-to-speech (TTS) and automatic-speech-recognition (ASR) engine technology.
  • The service is supported by an industry-leading SLA that delivers 99.999% uptime to meet your business critical needs.

To learn more, contact a Plum sales engineer at 1-800-995-PLUM or sales@plumgroup.com

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