Interdigittimeout

In an IVR application, interdigittimeout is the amount of time an application should allow for a user to enter a numeric value of their keypad. This parameter indicates the duration an application will wait after each digit is entered before it assumes the user has finished entering additional digits. The default value is 1 second when recognizing DTMF input for interdigittimeout. The interdigittimeout should be used in tandem with the “termmaxdigits” command so that after the maximum amount of digits have been entered, the application will allow for no timeout to occur. For example if “termmaxdigits” is set at 5 and the user enters 5 numbers, the application will immediately return a response to the user. If the user enters less than 5 numbers, the application will wait a specified amount of seconds before returning a <nomatch> command.

Related links

• Nomatch - Plum IVR Glossary
• DTMF - Plum IVR Glossary
• Application - Plum IVR Glossary