What is IVR?

IVR Never Sleeps, Slacks, or Slows Down

A Solution For All Businesses

An interactive voice response (IVR) system picks up phone calls for you, asks questions for you, and answers those questions for you. It's your virtual receptionist, secretary, operator, and customer service representative. If you need to automate a business process over the phone, an IVR system is the answer.

An IVR saves time, reserving your best call reps for the toughest questions.

An IVR never sleeps, answering calls 24 hours a day every day of the year.

An IVR saves money, automating your repetitive business processes.

Many Customers, One IVR that never sleeps, slacks, or slows down

IVR by Plum Voice

With Plum Voice IVR Hosting or IVR Systems, telephones turn into:

  • 24x7 customer service assistants
  • conductors of telephone surveys
  • account administrators
  • tour guides
  • call center navigators
  • employee benefits processors
  • help desk assistants
  • automated tellers
  • timecard punch managers
  • notification and alert systems
  • work schedulers and task managers