Plum Voice Solutions
Answer the call to automate voice communications
The Plum platform powers a range of solutions to optimize your voice communications for better customer experience.
Choose the Right Automated Solution for your Business
No two businesses are the same, which is why having solutions tailored to your needs creates a major advantage. Using Plum’s cloud platform allows companies to customize voice applications that automate interactions over the phone.
Deliver an exceptional caller experience by giving customers the information they want, fast, using interactive voice response (IVR), SMS messaging, and other voice applications. Drive customer service efficiency and improve your automation rates all while lowering your costs.

Automated
Payments
Secure, streamlined voice payments anytime & anywhere.

Account Queries
& FAQs
Handle repetitive queries with ease.

Card Activations & Servicing
Improve card profitability.

Notifications & Reminders
Leverage voice dialogs and SMS to get the word out.

Mobile Workforce Reporting
Enable convenient interactions with your mobile workforce.

Surveys
Build voice surveys in minutes.

Conversational AI
The "How can I help you?" approach to automation.