Time. Your customers don’t have a lot of it and neither do you. The faster you can help them, the better it is for everyone involved. Traditional IVR is time intensive, requiring lots of coding and testing for something that ends up frustrating customers.
Fuse+ saves time. Build, test, and deploy voice apps in days with Fuse’s visual call-flow editor and integrate in a flash using APIs. With Fuse you can design better customer experiences and put them in place faster than any other solution.
There’s no coding necessary to build apps in Fuse+. You have the option of using (and customizing) one of our pre-built applications or building your own. Either way, Fuse’s intuitive GUI cuts development time down to days or even hours.
Fuse+ uses APIs to integrate with other systems and databases. Not only does this allow Fuse apps to handle complex tasks in real-time, but it makes integration a fast, easy process.
Leverage employee expertise. Fuse+ uses roles-based permissions to let subject matter experts update the parts of your apps that pertain to them–without affecting the rest of the app.