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Voice Communications Solutions For Any Industry
Enterprises around the world benefit from automating voice communications using the Plum platform
Discover Your Perfect Fit
One thing that every company in every industry has in common is the need for great customer service. The Plum platform makes it easy to automate your voice channel to provide accessible, efficient, flexible, and cost-effective customer service.
Choose from a range of products and tools to add the right voice applications for your company’s needs. From interactive voice response (IVR), to SMS messaging, to surveys, and more, Plum’s cloud platform lets you get stuff done.
Banking & Finance
Protect sensitive customer financial data with Plum’s PCI-compliant platform, making business processes and customer service more convenient than ever.
Software & SaaS
Enhance existing software applications and business processes by leveraging IVR technology to add flexible and efficient communications features to your services.
Healthcare
Facilitate secure, HIPAA-compliant communications between healthcare providers and patients with IVR, messaging, automated surveys, and more, to get people the information they need, fast.
Insurance
Plum provides a one-stop solution for insurance companies. Plum’s platform provides secure, personalized communications that simplifies the claims and payment processes.
Prepaid Cards
Turn the industry’s most used customer service channel into a streamlined, fast, and cost-effective medium using industry leading voice technology.
Call Center
Strike the right balance between live agents and automation in the call center to reduce costs, increase efficiency, and provide better customer experience.