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Secure voice apps for finance, healthcare, and SaaS
Voice automation:
Use Plum Voice applications to achieve balance between high automation rates and high customer satisfaction.
Deliver digital banking, anytime, anywhere, without an internet connection. Provide customers secure access to all their banking needs over the phone with automated voice applications.
Don’t frustrate patients when they call. Offer five-star customer experiences with HIPAA-compliant automated voice applications. Health care providers can deliver phone interactions that get patients and employees the information they need quickly and easily.
Reduce the stress and anxiety customers feel during the claims process by solving customer problems fast and efficiently. Automate common interactions so customers can access claims information 24/7. Free up agents to provide high-touch service when your customers need it most.
Providing good customer service doesn’t have to hurt your bottom line. Voice apps can help automate 90% of your calls, let customers manage their cards quickly, and reduce customer service costs.
Built-in voice communications can enhance your software products, making them easier to market to new markets or to offer up-selling opportunities to current customers. Choose from our application library or build your own customer apps to get more mileage and profit out of your software solutions.
