Use Plum Voice applications to achieve balance between high automation rates and high customer satisfaction.
Don’t frustrate patients when they call. Offer five-star customer experiences with HIPAA-compliant automated voice applications. Health care providers can deliver phone interactions that get patients and employees the information they need quickly and easily.
Reduce the stress and anxiety customers feel during the claims process by solving customer problems fast and efficiently. Automate common interactions so customers can access claims information 24/7. Free up agents to provide high-touch service when your customers need it most.
Built-in voice communications can enhance your software products, making them easier to market to new markets or to offer up-selling opportunities to current customers. Choose from our application library or build your own customer apps to get more mileage and profit out of your software solutions.