This ebook demonstrates the value that IVR payment processing brings to businesses and how it functions as a critical component in a broader payment processing portfolio.
If you’re thinking about an IVR solution to automate a customer interaction or business process, but not sure where to start. Learn everything you need to know to be prepared and make an informed decision.
Use this guide to plan a seamless transition to cloud/hosted IVR. Discover the most common migration concerns and how having the right experts can mitigate those concerns and risks.
The “cloud” is made up of several different technologies. This e-book provides a primer on what those different components are and why a platform optimized for communications is so useful.
Learn how using a multi-source strategy to separate and balance IVR and live-agent processes in the call center adds control and improves ROI.
Don’t let your phone technology get a bad rap when it comes to payment processing. Avoid frustrating customers and optimize your IVR payment gateway for maximum customer satisfaction with the tips in this e-book.