Amplify Your Applications and Services
Engage users in new ways by adding voice-based communications technology to SaaS products.
Industries > Software & SaaS
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Powerful Voice Communications Tools for Software & SaaS
Expand the communications capabilities of your software and SaaS applications by adding easy-to-manage voice features
Seamless Integration, Rich Features
Whether you already have software or SaaS applications, or if you’re in the development phase, it’s never been easier to add powerful, rich voice communications features thanks to Plum’s clear, easy-to-use APIs.
Power your expanded voice communications capabilities with purpose-built telephony infrastructure. We give you the tools to add a range of voice applications, like interactive voice response (IVR), outbound notifications, and SMS, that adapt to the needs of your application and your end-users. Boost the productivity and efficiency of your business processes, incorporate payment processing, automate notifications, and more.
Handle Complex Tasks
Unleash the power of Plum's feature-rich Fuse platform to achieve unmatched flexibility that can handle even the most complex tasks. Fuse handles the full production lifecycle of any application or service and has the features, tools, and technology to grow and scale as requirements change.
Data Security
Plum's PCI-DSS (Level 1), HIPAA, and SOC2 compliant programming platform offers best-in-class data security. Whether companies process payments, healthcare information, financial data, or any combination of these, information passing through their application remains safe and secure.
Analytics & Reporting
Robust analytics from Plum's VoiceTrends toolkit provides comprehensive usage and performance data, as well as error reporting. VoiceTrends allows companies to easily correlate data with application performance in order to maintain, improve, and optimize communications efficiency and effectiveness.
Dynamic Scalability
Plum's cloud is purpose-built for communications and is designed for elastic usage, scaling up or down to meet clients' needs. Save money by only paying for what you use and not having to invest in hardware that is costly to procure and maintain.
Integration & Compatibility
Plum's platform is architected, and uses APIs, to easily integrate with any ERP, CRM, or other backend database. It also is also payment gateway agnostic, providing total freedom for companies that process payments. Plum works seamlessly in the background to give users a great in-app experience.
Enhance Apps Leveraging IVR Technology
Upgrade your software and services with the most flexible, reliable, and secure communications technology.