Voice Automation Solutions

Connecting callers to information securely
and efficiently

Interactive Voice Response (IVR), Virtual Agents (IVAs) & Conversational AI

Customers and employees are busy and want to complete tasks quickly on the first attempt.  Automate common activities with easy-to-use voice applications to improve user satisfaction while increasing employee productivity.

You can quickly deploy secure, robust, cost-efficient voice dialogs and automation solutions via Plum Voice.

Plum Customers

Developers, we've got what you're looking for:

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APIs, sample code, tutorials and videos
at your fingertips

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Access our robust collection of support resources or talk to our team

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Integrate with any database, CRM, call center suite, or payment gateway

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Build IVAs yourself with low-code visual building tools and templates in  Plum Fuse

Are you ready to build an automated voice solution?
Sign up for a 30-day free trial today.

Business leaders, let us solve your problems.

Plum Voice professional services team collaborates with your team to deploy self-service voice solutions

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Containment Rates

Improve CSAT with an average 80% first call resolution

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Capacity & Reliability

Plum Voice handles millions of calls each day and can scale to need

Descope your contact center from PCI-DSS, SOC2, HIPAA, etc. compliance with virtual  agents

Plum AI Fusion

The Plum platform utilizes AI Fusion with interconnectable modules with access to AI from Nuance, Google, Amazon, IBM, and others

Learn more about how voice automation solutions can benefit your company

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ISO 27001 Certified

Plum Success Stories

"We selected the Fuse product for its ease of use as well as reliability. The setup is very intuitive and can be customized to your business's needs. We like that you can create your own testing environments and deploy immediately. The right tools really do make a difference."

Stephanie R., Vice President of Customer Experience
Utilities Company

"Very flexible, you can make changes in the portal with relative ease, and the changes are made instantly."

Mark Y., Sr. Director of Technical Support
Computer Software Company

"Overall, extremely pleased with Fuse. Along with being easy to use, it allows for a lot of flexibility, allowing for additional JavaScript or VoiceXML if the standard data gathering/processing modules cannot accomplish a client's customized request. This has been a crucial factor for several of our implementations."

Pete C., Integrations Analyst
Financial Services Firm