Secure Interactive Voice Response. Simplified.

Plum builds software to help you automate, control, and improve your most frequent customer interactions over the phone.

Revolutionize Your Customer Self-Service Experience

Empower your organization to deliver great customer experiences, increase operational efficiency, and drive more revenue with a positive self-service experience.

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Trusted by over 500 enterprises in 85 countries.

Plum Helps You Communicate Better

Effortlessly customize interactive voice response (IVR), call routing, and messaging applications to personalize your most frequent automated customer interactions.

Control Customer Experiences

Easily visualize the customer experience and rapidly build and manage applications to improve your customer self-service. Better CX can increase automation rates to 90% or higher.

Scale With Confidence

Earn and keep the trust of your customers, and protect your company, with a scalable, PCI- and HIPAA-compliant, cloud communications platform.

Operate With Intelligence

Understand how to make self-service great. Use data to drive more efficient automated customer interactions to lower costs and provide access to information 24x7.

Your World. Connected.

Plum platforms power automated voice communications around the globe, supporting 28 languages in 85 countries. Expand your reach.

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Selecting the Right IVR

No one should have to navigate the IVR procurement process alone; this helpful guide provides the context you need to make an informed decision.

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Don't Be A Monster.

Use Plum Voice to make every call a happy call.