Payments - Process secure customer payments over the phone
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Surveys - Build voice surveys in minutes
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
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What is IVR?
What is cPaaS?
What is VoiceXML?Plum Partner Program
Partner-Ready Offerings for Referrals and REsellers
Plum Voice interactive virtual agent (IVA) solutions create high ROI for our partners and for your end-users. Discover the benefits of offering our innovative IVR, IVA and conversational AI solutions to your customers.
A Platform for Success
Our platform has automated more than 2 billion voice calls via thousands of applications, with containment rates greater than 80%. This generates savings of 75-90% versus live contact center agents. TechValidate surveys report that Plum Voice solutions typically produce ROI in less than six months from the project start date.
Partner and Reseller Benefits
A proven and flexible development environment for building scalable, mission-critical communication applications and virtual voice agents.
Identify an opportunity and leave the rest to our sales and professional services teams. Build a recurring revenue stream without development, billing or support. Plum Voice Referral Plus is perfect for agents, VARS, Consultants, and trusted advisors who recommend solutions to their customers.
White-label our solutions and directly support your customers on our multi-tenant platform to grow your revenue further. Sell our solutions as a complement to a PBX or UCaaS solution, to a contact center solution, or as a stand alone suite of products for customers who do not even want a contact or call center. Plum Voice Reseller Plus is Ideal for carriers and larger service providers.
AI FUSION
Simultaneously leverage the best of AI from Amazon, Google, Nuance, IBM and others to offer best-in-class accuracy for IVA applications. No lock-in to expensive or cumbersome proprietary AI platforms.
NO-WORRIES HOSTING
Plum Voice warranties consistent uptime for our secure, standards-compliant, scalable cloud environment, as it is designed specifically for the high demands of AI-powered voice applications, with nothing for you or your customers to maintain.
FAST DEPLOYMENT TEMPLATES
With Plum Fuse, resellers can rapidly build and deploy low-code applications and leverage a large library of pre-built application templates and modules for common use cases across industries, like payment processing, ordering, claims and much more.
FULL CUSTOMIZATION
Resellers can also build robust, standards-based applications on Plum DEV, with our full stack of APIs and full customization to unique and sophisticated use cases. Or take a hybrid approach between our development platforms.
Security
We can help you deliver secure solutions for all industries, including finance and healthcare. Our robust security portfolio includes PCI-DSS (level 1), HIPAA, SOC2, Visa & Mastercard Verified, and Cyber Essentials certifications to ensure caller data is always secure.
Join Our Referral Plus Or Reseller Plus Program
For referral or reseller partners, it's easy to get started offering industry-leading IVR, IVA and conversational AI solutions to your customers. Contact us today to learn more about which of these programs is right for you.
