Voice Automation Solutions

Plum Partner Programs

for Referrals & Resellers

Expand your product offering with your own brand instance of Plum Fuse.

Redirect to your domain ∎ BYOC capability ∎ Customer account management

Schedule time with us to learn more.

Plum Voice Values You and Your Customers

At Plum Voice, we view and treat our partners as part of our team. We work together to deliver the highest quality interactive voice response (IVR), intelligent virtual agent (IVA) and conversational AI solutions from inception to deployment. Then, we stand with you to support the customer from inception to deployment throughout the lifetime of the relationship. Take a look at what we have to offer in voice automation solutions that can help your business and customers grow.

You can engage with the Plum Voice team to co-sell or assist in providing the best IVR and IVA solutions to your customers. Build a new, or enhance your current, recurring revenue stream without development, billing or support. Plum Voice Referral Plus is perfect for agents, VARs, consultants and trusted advisors who recommend voice automated solutions to their customers.

Help your customers with their business challenges while growing your business offerings and creating a new revenue stream by white-labeling Plum Voice voice automation products. You can sell Plum Voice products as a complement to a PBX, UCaaS or contact center solution, or even as a stand alone suite of products for customers who don’t want a contact or call center. Plum Voice Reseller Plus is ideal for carriers and larger service providers.

Why Join the Plum Voice Partner Program?

Here are a few reasons why you should consider joining Plum Voice’s Partner Program:

Leading-edge technology that differentiates your business while opening new markets and revenue streams
Market leading partner compensation/ margins
Partner co-selling model combining Plum Voice and the partner’s sales team
Pre- and post-sales support throughout the sales and customer lifecycle with project scoping, quoting, engineering, service delivery, client acceptance and billing
Deal registration that protects the partner from any channel conflict

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Partner and Reseller Benefits

AI FUSION
Simultaneously leverage the best of AI from Amazon, Google, Nuance, IBM and others to offer best-in-class accuracy for IVA applications. You’re not locked-in to expensive or cumbersome proprietary AI platforms.

RELIABLE HOSTING
Plum Voice guarantees consistent 99.9% uptime for our secure, standards-compliant and scalable cloud environment It’s designed specifically for the high demands of AI-powered voice applications. Neither you nor your customers need to maintain anything on-premise.

FAST DEPLOYMENT TEMPLATES
With Plum Fuse, resellers can rapidly build and deploy low-code applications and leverage a large library of pre-built application templates and modules for common use cases across industries. Payment processing, order tracking, claims, etc. are now in the palms of your customers hands.

FULL CUSTOMIZATION
Resellers can also build robust, standards-based applications on Plum DEV, with our full stack of APIs and the ability to fully code your custom application. Or, take a hybrid approach between our Fuse or DEV development platforms to get the solution that fits your ability and need.

Partner with a Proven Provider

The Plum Voice cloud platform has:

Automated more than 2 billion voice calls via thousands of applications
Containment rates greater than 80%
Generates savings of 75-90% vs live contact center agents

TechValidate surveys report that Plum Voice solutions typically produce ROI in less than six months from the project start date.

Security

We can help you deliver secure solutions for all industries, including finance and healthcare. Our robust security portfolio includes PCI-DSS (level 1), HIPAA, SOC2, Visa & Mastercard Verified, and Cyber Essentials certifications to ensure caller data is always secure.