Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Remote Workforce Reporting - Automate timekeeping processes
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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Plum Partner Programs
for Referrals & Resellers
Redirect to your domain ∎ BYOC capability ∎ Customer account management
Plum Voice Values You and Your Customers
At Plum Voice, we view and treat our partners as part of our team. We work together to deliver the highest quality interactive voice response (IVR), intelligent virtual agent (IVA) and conversational AI solutions from inception to deployment. Then, we stand with you to support the customer from inception to deployment throughout the lifetime of the relationship. Take a look at what we have to offer in voice automation solutions that can help your business and customers grow.
You can engage with the Plum Voice team to co-sell or assist in providing the best IVR and IVA solutions to your customers. Build a new, or enhance your current, recurring revenue stream without development, billing or support. Plum Voice Referral Plus is perfect for agents, VARs, consultants and trusted advisors who recommend voice automated solutions to their customers.
Help your customers with their business challenges while growing your business offerings and creating a new revenue stream by white-labeling Plum Voice voice automation products. You can sell Plum Voice products as a complement to a PBX, UCaaS or contact center solution, or even as a stand alone suite of products for customers who don’t want a contact or call center. Plum Voice Reseller Plus is ideal for carriers and larger service providers.
Why Join the Plum Voice Partner Program?
Here are a few reasons why you should consider joining Plum Voice’s Partner Program:
- Leading-edge technology that differentiates your business while opening new markets and revenue streams
- Market leading partner compensation/ margins
- Partner co-selling model combining Plum Voice and the partner’s sales team
- Pre- and post-sales support throughout the sales and customer lifecycle with project scoping, quoting, engineering, service delivery, client acceptance and billing
- Deal registration that protects the partner from any channel conflict
Contact us today to learn more!
Partner and Reseller Benefits
AI FUSION
Simultaneously leverage the best of AI from Amazon, Google, Nuance, IBM and others to offer best-in-class accuracy for IVA applications. You’re not locked-in to expensive or cumbersome proprietary AI platforms.
RELIABLE HOSTING
Plum Voice guarantees consistent 99.9% uptime for our secure, standards-compliant and scalable cloud environment It’s designed specifically for the high demands of AI-powered voice applications. Neither you nor your customers need to maintain anything on-premise.
FAST DEPLOYMENT TEMPLATES
With Plum Fuse, resellers can rapidly build and deploy low-code applications and leverage a large library of pre-built application templates and modules for common use cases across industries. Payment processing, order tracking, claims, etc. are now in the palms of your customers hands.
FULL CUSTOMIZATION
Resellers can also build robust, standards-based applications on Plum DEV, with our full stack of APIs and the ability to fully code your custom application. Or, take a hybrid approach between our Fuse or DEV development platforms to get the solution that fits your ability and need.
Partner with a Proven Provider
The Plum Voice cloud platform has:
- Automated more than 2 billion voice calls via thousands of applications
- Containment rates greater than 80%
- Generates savings of 75-90% vs live contact center agents
TechValidate surveys report that Plum Voice solutions typically produce ROI in less than six months from the project start date.
Security
We can help you deliver secure solutions for all industries, including finance and healthcare. Our robust security portfolio includes PCI-DSS (level 1), HIPAA, SOC2, Visa & Mastercard Verified, and Cyber Essentials certifications to ensure caller data is always secure.
