Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Remote Workforce Reporting - Automate timekeeping processes
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
Support & Docs
White Papers
Case Studies
Videos
Webinars
Security & CompliancePlum Voice Videos
and Software Tutorials
VoiceTrends call analytics portal for Plum Fuse, DEV, and Insight
Plum VoiceTrends is a call analytics portal included with Plum Fuse, DEV, and Insight. VoiceTrends gives you metrics to deliver better experiences for your customers and reduce your business costs.
Plum ...Voice: https://www.plumvoice.com
VoiceTrends documentation: https://docs.plumvoice.com/voicetrends
VoiceTrends API documentation: https://docs.plumvoice.com/voicetrends/voicetrends-api
Music: “Infinity" from PlayOnLoop.com. Licensed under Creative Commons by Attribution 4.0[+] Show More
Plum ...Voice: https://www.plumvoice.com
VoiceTrends documentation: https://docs.plumvoice.com/voicetrends
VoiceTrends API documentation: https://docs.plumvoice.com/voicetrends/voicetrends-api
Music: “Infinity" from PlayOnLoop.com. Licensed under Creative Commons by Attribution 4.0[+] Show More
VoiceTrends call analytics portal for Plum Fuse, DEV, and Insight
Plum VoiceTrends is a call analytics portal included with Plum Fuse, ...
Plum Voice Pointers: Deploying a custom voice application in Fuse using deployment variables
By providing features to create a voice application once and customize ...
White label Plum Voice Fuse to match your branding and increase product offerings
Plum Voice partners and resellers now have the ability to brand their ...
Prebuilt voice applications for your business in Fuse Template Center
Plum Fuse users now have access to a library of prebuilt templates for ...
What is IVR?
IVR stands for Interactive Voice Response, and it’s a computer ...
Fuse highlight: Natural conversation with our Google DialogFlow integration
With Google DialogFlow integration in Fuse, you can now create ...
SecureAssistant demo outtakes
Ariana recorded this version for fun but said “please please please ...
SecureAssistant Demo: Descoping the Call Center from PCI
If your call center handles sensitive credit card data over the phone, ...
Auto Attendant ZenDesk Integration Demo: Auto-Creating a Ticket from a Support Call
This video demonstrates one of the many ways Plum Voice technology ...
Plum Fuse | IVR Systems Overview
A quick tour of Plum Fuse, our unique and innovative IVR development ...
What is Plum Fuse | Low Code Interactive Voice Response Application
Plum Fuse is an intuitive drag and drop, Graphical User Interface ...
Plum Fuse | Easy to use API Modules
An introduction to Plum Fuse's pre-built modules that make creating ...