Digital Banking Meets Real-Time Communications

Always there, always available, always secure

Banking customers want to access their accounts whenever they want. As reliance on digital banking continues to grow, automated voice apps for banking help banks keep pace. Automating common banking transactions over the phone means that customers don’t need an internet connection to get the information they need.

Combine these applications with AI-powered call-routing for even faster customer service.

Card activation
Card activation

Whether at home, on vacation, or anywhere else, activate credit or debit cards quickly and easily.

Check account balance
Check account balance

Let customers check the balance of one or multiple accounts while on the go.

Money transfer
Money transfer

Transfer funds between accounts to ensure that customers have money where they need it, when they need it.

Loan application status
Loan application status

Easily maintain transparency and give customers up-to-the-minute information their loan applications.

Overdraft alerts
Overdraft alerts

Send overdraft notifications directly to customers in real-time or send an alert when the account balance drops below a certain amount.

Easy Access Nets More Business

Banks and other finance-based companies use Plum to securely automate processes for their voice channel and to offer round-the-clock access to customer information. Discover how one company used Plum to help expand into new financial markets.

Major Payment Aggregator Case Study

Better. Banking.

Discover how Plum apps make life easier for you and your customers. Take a tour to see how our
flexible, secure voice apps help you deliver a better banking experience.