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Financial Services IVR

Automated Voice Communications for
Financial Services

Plum Voice provides PCI-DSS Level 1 and SOC2 compliant IVR banking features to help you keep customer data safe and customer confidence high.

Financial Customer Self-Service Solutions. Optimized.

Payment Processing

CARD SERVICING & ACTIVATION
Let customers pay bills or activate new cards quickly over the phone via automated voice applications. Leveraging conversational IVR for these processes dramatically improves business efficiency by freeing agents to handle more complex issues.

Security Shield

EXPERT LEVEL SECURITY
Plum offers PCI-DSS Level 1 compliant solutions, providing the type of security for financial data that banking and financial services customers expect. Building additional security measures into applications, improves security, and strengthens customer trust.

Patient Reminders

CUSTOMIZE ALERTS, REMINDERS, & NOTIFICATIONS
Automated voice outreach can be personalized to maximize impact and utility. For example, send overdraft notifications directly to customers in real-time or send an alert when an account balance drops below a certain amount. Proactively communicate with customers about their account status or potential fraud threats. Voice dialogs can maximize overall communication effectiveness with a wide range of consumers and can provide 24x7x365 notifications of information customers need in a timely manner.

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CATER TO A BROADER CONSUMER BASE
Use automation to improve security, reliability, and accessibility for your mission-critical processes, all while saving money.

Boost Your Savings with the Right Application

Use automation to improve security, reliability, and accessibility for your mission-critical processes, all while saving money.

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