About Plum

Plum is a best-in-class IVR service provider.

What We're All About

At Plum Voice we care about making your communications better. We do this by providing cloud technology that enables you to automate your mission-critical customer engagement and business processes using real data.

The heart of the Plum cloud consists of programmable platforms that simplify your most complex customer interactions and business processes that take place over the phone for end-users, making them more user-friendly. Easily connect people to the information they need, anytime and from anywhere.

Our Mission

We empower businesses to create intuitive and secure automated dialogs via the voice and related channels, improving both consumer satisfaction and business efficiency.

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Trusted by Enterprises Across the World

Our clients range from medium- to large-sized enterprises across a wide variety of industries. We help your business strike the right balance between self-service automation and excellent customer experiences.

Company Highlights:

  • Thousands of Successful, Long-Term Application Deployments
  • Best-in-Class Cloud Communications Platform
  • Significant Scale and Operational Efficiency
  • Rigorous Security and Accredited Infrastructure
  • Redundancy and Disaster Recovery
  • Multi-Lingual Application Development and Global Deployment Options
  • 24x7x365 Support with 100% Uptime Guarantee

Leadership

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Matt Ervin
President

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Robert Liao
VP of Engineering

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Troy Signorelli
VP of Business Development

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Nogol Tardugno
VP of Customer Success

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Todd Thompson
Financial Manager

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Daniel Barrientos
Controller

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Lindsey Ranaldo
Director of Application Development & Design

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Jaime Bailey
Director of Marketing

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Ariana Zarate
Senior Project Manager

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Danielle Maglente
Director of Compliance

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Mychal Chin
Director of Professional Services

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Alex Nekrylau
Director of Infrastructure and Platform Operations

Recent Plum News

Plum Voice Adds Visa Verified Compliance to its Platforms

Improved VoiceTrends 2.0 Call Analytics Platform

New integration with Stripe

Artificial Intelligence-Powered IVR Self-Service Application

Plum Voice Joins NICE inContact DEVone Partner Program

Survey Confirms that Plum Voice Delivers Top-Tier Performance

About-NYC

NEW YORK CITY - HEADQUARTERS
131 Varick Street, 9th floor
New York, NY 10013

About-Boston

BOSTON - DEVELOPMENT & SUPPORT
607 Boylston Street, 6th floor
Boston, MA 02116

About-Denver

DENVER - MARKETING & SALES
1675 Larimer Street, 6th floor
Denver, CO 80202

Get in Touch

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