What We're All About
At Plum Voice we care about making your communications better. We do this by providing cloud technology that enables you to automate your mission-critical customer engagement and business processes using real data.
The heart of the Plum cloud consists of programmable platforms that simplify your most complex customer interactions and business processes that take place over the phone for end-users, making them more user-friendly. Easily connect people to the information they need, anytime and from anywhere.
We empower businesses to create intuitive and secure automated dialogs via the voice and related channels, improving both consumer satisfaction and business efficiency.
Trusted by Enterprises Across the World
Our clients range from medium- to large-sized enterprises across a wide variety of industries. We help your business strike the right balance between self-service automation and excellent customer experiences.
- Thousands of Successful, Long-Term Application Deployments
- Best-in-Class Cloud Communications Platform
- Significant Scale and Operational Efficiency
- Rigorous Security and Accredited Infrastructure
- Redundancy and Disaster Recovery
- Multi-Lingual Application Development and Global Deployment Options
- 24x7x365 Support with 100% Uptime Guarantee
Recent Plum News
Plum Voice Adds Visa Verified Compliance to its Platforms
Improved VoiceTrends 2.0 Call Analytics Platform
New integration with Stripe
Artificial Intelligence-Powered IVR Self-Service Application
Plum Voice Joins NICE inContact DEVone Partner Program
Survey Confirms that Plum Voice Delivers Top-Tier Performance
NEW YORK CITY - HEADQUARTERS
131 Varick Street, 9th floor
New York, NY 10013
BOSTON - DEVELOPMENT & SUPPORT
607 Boylston Street, 6th floor
Boston, MA 02116
DENVER - MARKETING & SALES
1675 Larimer Street, 6th floor
Denver, CO 80202