Take the Stress
Out of Insurance Communications

Always available, always helpful, always fast

Agents can more easily provide high-touch service when they have time to do so. Give them the time to treat your customers right by automating common calls. Deliver consistent, reliable customer service with voice automation, 24/7.

Set up any of these applications with AI-powered call-routing for even faster, more accurate customer experiences.

Claim status
Claim status

Whether at home, on vacation, or anywhere else, activate credit or debit cards quickly and easily.

Payments
Payments

Let customers check the balance of one or multiple accounts and make secure payments – all while on the go.

Policy information
Policy information

Transfer funds between accounts to ensure that customers have money where they need it, when they need it.

Policy quotes
Policy quotes

Easily maintain transparency and give customers up-to-the-minute information about their loan applications.

350% Savings and More Time for High-Touch Customer Service

Using agents to process payments prevented one national insurance company from providing the high-touch customer service it wanted to. Learn how they used Plum Voice to automate payments over the phone, reducing costs 350%, and how that also meant more time for agents.

Major Insurance Company Case Study

Ensure Insurance Customers Get The Help They Need

Take a tour of Plum Fuse to learn more about voice apps that help you reduce customer stress and frustration.