Rx for Healthy Communications

Reduce caller frustration with Plum’s voice apps

Plum’s automated voice applications offer HIPAA-compliant communications that deliver the five-star experience patients expect, with the security healthcare providers need.

Combine these applications with AI-powered call-routing to achieve faster, smoother, more efficient customer experiences.

Get test results
Get test results

Allow patients to get test results in real-time over the phone. Combine this app with an outbound notification app for when results are ready for fast, transparent patient communications.

Schedule appointments
Schedule appointments

Allow patients to schedule visits or follow-up appointments, or to make changes to standing appointments while on the go.

Patient reminders
Patient reminders

Reduce no-shows and last-minute cancellations with proactive patient reminders.

Asset locator
Asset locator

Quickly find critical medical equipment anywhere in your facility, in real time, with a simple phone call.

Mobile workforce reporting
Mobile workforce reporting

Enable in-home caregivers to quickly and easily log their hours. Reduce administrative workloads and improve data accuracy with automated voice apps.

Patient feedback
Patient feedback

Give patients the option to provide feedback about their experiences with your facilities and medical providers.

Switch and Simplify

A healthcare payment processing company spend a lot of time fixing and testing their code-based IVR solution. Switching to Plum Fuse and its easy-to-use interface meant they could update and test changes in minutes, saving tons of time and money.

Major Healthcare Payment Provider Case Study

Simplify Your Healthcare Communications

Let us show you how Plum’s HIPAA-compliant apps help you simplify communications with
your patients and customers, saving time and resources in the process.