Plum’s payment app is PCI-DSS (level 1) compliant, giving your customers secure, 24/7 access to billing information and payment options over the phone. Easy to use and effective for completing payments, Plum’s payment app enables you to expand your payment portfolio in a cost-effective way, adding real value and high ROI.
Reduce the risks associated with agents processing payments. Plum’s app automates the payment process and is PCI-DSS (level 1) compliant so your customer’s sensitive financial data is always safe and secure.
Plum’s payment app features an optimized call-flow to reduce the amount of time it takes customers to complete their payment. A clear and simple payment process means fewer callers transfer out of the app, avoiding the frustration that disrupts the payment process and results in low completion rates.
Pre-built and optimized to process payments over the phone, Plum’s payment app can be deployed quickly. You can also customize the app to fit your brand, your customers, and your customer service goals using Plum Fuse.
Our payment app uses APIs to quickly integrate with any web-based database or payment gateway. Current or prospective Stripe customers can take advantage of native Stripe support in Plum Fuse.
Use proactive reminders to reduce late payments. The Plum Fuse payment reminder app sends voice or SMS notifications and integrates seamlessly with the payment processing app.
An insurance company with customers nationwide switched to automation from manual payment processing, resulting in 89% call containment rate and 350% annual cost savings. Find out how they did it.