IVR and IVA Payment Processing
Process More Customer Payments By Phone
Complete more payments with Plum’s secure, PCI-compliant, modern IVR and text payment processing and reporting.
The Ultimate Automated Payment Experience: Fast. Secure. Effective.
Securely processing customer payments over the phone offers high ROI to business, and gives consumers the convenience, reliability, and flexibility they want. Integrate IVR payment applications with your CRM databases to add personalization that delivers improved customer experiences and faster transactions.
COMPLETE CONTROL TO DESIGN & BUILD
Take advantage of Plum’s cutting edge, feature rich development platform to customize every aspect of your IVR payment processing application. Plum lets you design a solution that fits the specific needs of your company, rather than retrofitting a turn-key, out-of-the-box product.
OPTIMIZED USER EXPERIENCE
Use the VoiceTrends analytics toolkit to ensure that callers have a great experience when making payments. VoiceTrends lets you monitor application performance and track user trends to optimize apps for efficiency and user-friendliness.
Protect sensitive customer information and your brand with Plum’s secure, compliant infrastructure. Plum Fuse is certified PCI DSS Level 1, and resides in physically secure, geographically dispersed, Class A data centers, all fed by Tier 1 redundant telecom infrastructure.
SCALABILITY AND 24/7/265 AVAILABILITY
Never miss a payment because Plum’s cloud platform is designed to scale automatically, whether volume increases come from natural growth or call spikes. Coupled with a 100% uptime guarantee, companies can process every payment call they receive, 24/7/365.
INTEGRATION WITH ANY PAYMENT GATEWAY
Easily integrate your application with any payment gateways. Connecting to payment gateways through APIs saves time, money, and resources. Avoid feeling restricted to one payment gateway and enjoy the power to effortlessly switch to the best option for your company.
Why Using IVR for Payment Processing Makes Sense
Learn the value that hosted IVR payment processing brings to businesses and how it functions as a critical component in a broader payment processing portfolio.