Complete More Payments

IVR payment apps transform your voice channel into a fast, easy, effective, and secure payment option

Plum’s payment app is PCI-DSS (level 1) compliant, giving your customers secure, 24/7 access to billing information and payment options over the phone. Easy to use and effective for completing payments, Plum’s payment app enables you to expand your payment portfolio in a cost-effective way, adding real value and high ROI.

Minimize security risks
Minimize security risks

Reduce the risks associated with agents processing payments. Plum’s app automates the payment process and is PCI-DSS (level 1) compliant so your customer’s sensitive financial data is always safe and secure.

Complete more payments
Complete more payments

Plum’s payment app features an optimized call-flow to reduce the amount of time it takes customers to complete their payment. A clear and simple payment process means fewer callers transfer out of the app, avoiding the frustration that disrupts the payment process and results in low completion rates.

Fast deployment
Fast deployment

Pre-built and optimized to process payments over the phone, Plum’s payment app can be deployed quickly. You can also customize the app to fit your brand, your customers, and your customer service goals using Plum Fuse.

Easy integrations
Easy integrations

Our payment app uses APIs to quickly integrate with any web-based database or payment gateway. Current or prospective Stripe customers can take advantage of native Stripe support in Plum Fuse.

Optimize user experience
Optimize user experience

Track app usage and the customer journey with VoiceTrends, our analytics toolkit built-in to the Plum Fuse platform. Track, update, test, and optimize your apps to ensure efficiency and user-friendliness.

Fortune 500 Insurance Company automates phone payments, saves 350% annually

An insurance company with customers nationwide switched to automation from manual payment processing, resulting in 89% call containment rate and 350% annual cost savings. Find out how they did it.

Major Insurance Company Case Study

Don’t Complicate The Payment Process

Request a demo of Plum Fuse to learn how our apps make payments easy for customers.