Plum Voice Pricing

Flexible and Simple

At Plum Voice, we believe in honesty and doing the right thing. That’s why all of our packages are priced from the beginning to include everything associated with your contract. There are no hidden fees or costs.

Contact one of our sales representatives today to get a quote on your next project.

Benefits of Working with Plum Voice

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TECHNICAL SUPPORT
Technical support is included with a Plum Voice subscription to ensure customer success throughout their lifecycle.

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GLOBAL REACH
Plum Voice services phone numbers in 85 countries around the world.

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RELIABLE SCALABLE, & SECURE CLOUD
Plum Voice’s platform is built on a fault-tolerant and scalable cloud architecture which eliminates on-site hardware and support. It is delivered over a Tier 1 telecom infrastructure with built-in redundancy and designed for 99.9% uptime of your voice applications.

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DEDICATED ACCOUNT MANAGEMENT
For larger customer accounts, Plum Voice assigns a dedicated account manager to keep the relationship productive and growing.

Platforms and Tools

PLUM FUSE
Plum Fuse is an intuitive drag-and-drop tool that allows developers, and even non-techies, to create and manage virtual voice agents and IVR applications.

PLUM DEV
Plum DEV is a VXML tool that allows developers to build dynamic and complex workflows for custom IVR, virtual voice agents and conversational AI applications.

PLUM SECUREASSISTANT
SecureAssistant is a PCI-compliant virtual voice agent that can be enabled into calls to accept and mask sensitive details while the live agent remains on the line

PLUM INSIGHT
Plum Insight collects feedback from your customers through a multi-channel automated survey platform.

VOICETRENDS
VoiceTrends is an analytics toolkit designed specifically to measure the performance of IVR applications built with Plum’s DEV, Fuse, and Insight products

What Our Customers Are Saying

Customers are Family

At Plum Voice, we believe in the power of us collaborating with our customers to be an integrated team. Our success is based on their success. Our push to advance voice automation technology is embedded in our work as we strive to find new ways to help our customers build more efficient and cost effective workflows. We aren’t ones to pat ourselves on the back, so read what our customers have to say about us.

“Plum has been a great business partner over the many years we have used them. Our needs started out small but over the years we have grown to using nearly 200,000 phone calls per month.”

RICH S., DIRECTOR OF ARCHITECTURE
COMPUTER SOFTWARE COMPANY, 501-1000 EMPLOYEES

“We selected the Fuse product for its ease of use as well as reliability. The setup is very intuitive and can be customized to your business's needs. We like that you can create your own testing environments and deploy immediately. The right tools really do make a difference.”

Stephanie R., Vice President of Customer Experience Utilities Company

“Overall, extremely pleased with Fuse. Along with being easy to use, it allows for a lot of flexibility, allowing for additional Javascript or VoiceXML if the standard data gathering/processing modules cannot accomplish a client's customized request. This has been a crucial factor for several of our implementations.”

PETE C., INTEGRATIONS ANALYST
FINANCIAL SERVICES COMPANY, 51-200 EMPLOYEES

74% of surveyed organizations realized value/ROI with Plum Voice in 3-6 months.

SOURCE: TECHVALIDATE SURVEY OF PLUM VOICE USERS

“Very flexible, you can make changes in the portal with relative ease, and the changes are made instantly.”

Mark Y., Sr. Director of Technical Support Computer Software Company

“Overall, extremely pleased with Fuse. Along with being easy to use, it allows for a lot of flexibility, allowing for additional JavaScript or VoiceXML if the standard data gathering/processing modules cannot accomplish a client's customized request. This has been a crucial factor for several of our implementations.”

Pete C., Integrations Analyst Financial Services Firm

“Extremely reliable with high uptime. Great UI to build and manage IVR applications. Good analytics and reports that detail customer journey. Ease to manage phone number. ”

JOSH E., SOFTWARE DEVELOPER
FINANCIAL SERVICES COMPANY, 501-100 EMPLOYEES

Give Us a Review

Our customers are providing us with great feedback through our Customer Success team, and we are using it to improve our products and services.

If you are one of our valued customers and would like to share your thoughts about Plum Voice, please write a review at one of these sites. We appreciate your business!

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