Plum DEV

The Leading Programmable Platform for Conversational IVR and Voice Apps

Plum DEV is a programmable cloud platform that allows you to build dynamic voice and messaging applications to automate voice-based dialogs. DEV has been used by thousands of developers to program scalable, mission-critical solutions.

Developer’s Direct Line to Better Voice Apps

Our best-in-class voice technologies and related APIs enable voice applications that improve upon legacy interactive voice response (IVR), call routing, and messaging.

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The Features and APIs You Need, Without the Hassles

A proven and flexible development environment for building scalable, mission-critical communication applications.

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PROVEN FOR MULTI-TENANT COMMERCIAL APPLICATIONS
Plum has more than a decade of experience supporting developers of multi-tenant applications. If you are planning to add voice features to an existing business process solution, we can help you build for commercialization.

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TWO-WAY SMS
Utilize both inbound and outbound SMS messaging to engage with customers in a fast, effective way.

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ANALYTICS
VoiceTrends, a data and analytics toolkit designed specifically for IVR, is built into the DEV platform, giving you actionable data on all your voice apps.

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RELIABLE, SCALABLE, SECURE CLOUD
Plum Voice guarantees 100% uptime for our secure and scalable cloud environment that is designed specifically for voice applications. There’s nothing to maintain; it just works.

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COMPLEX VOICE APPLICATIONS
A wide range of communications features available with platform subscription, including automatic speech recognition (ASR), artificial intelligence (AI)/natural language processing (NLP) and text-to-speech (TTS) engines, call recording, transcription, voicemail detection, and unlimited user accounts.

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SUPPORT
Unmatched technical support and account management throughout your company’s lifecycle to ensure customer success and growth, all included with your subscription.

Security

Robust security portfolio that includes PCI-DSS (level 1), HIPAA, SOC2, Visa & Mastercard Verified, and Cyber Essentials certifications to ensure caller data is always secure.

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Start Building Solutions

Join the Plum DEV community and discover the power and flexibility of the Plum DEV platform for building voice applications.

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