Automating common phone calls allows customers to manage their card quickly and reduces your reliance on live agents. With easy-to-use tools, analytics, and pre-built apps, Plum Voice makes optimizing voice apps simple for the prepaid card industry. Do more, save more, and provide great customer experiences with Plum Voice.
Want to speed up customer service calls even more? Combine these applications with AI-powered call-routing to help customers faster.
Customers never need to guess what the balance of their prepaid cards are. Use this app to access card balance information 24/7/365.
Activate new prepaid cards in seconds, all without needing an internet connection.
Let customers protect their accounts when disaster strikes by reporting lost or stolen prepaid cards as soon as it happens.
Enable customers to use vouchers, or other means, to reload or top up their prepaid cards.