Intelligent Virtual Voice Agents Customized for Your Business
Improve cost-efficiency with a Plum IVA.
For over 20 years, the Plum platform has helped companies of all sizes, from innovative startups to global enterprises, automate their most frequent calls while balancing high automation with great customer experiences. By implementing a virtual voice agent, you can reduce labor costs and management hassles that improve upon legacy IVR containment rates.
Businesses in nearly every industry select Plum Voice for flexible, secure, reliable solutions.
Fill out the following form to get in touch with our experts about customizing an IVA solution for your company.
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Secure. Engaging. cost Efficient.
Security
Whether you're dealing with healthcare, financial, or other sensitive data, our platform complies with the highest security standards in a range of industries. These include HIPAA, PCI DSS (Level 1), SOC2, GDPR, and Visa Verified. This means that you can rest easy because your callers' information is always secure.
Analytics & Optimization
On average, the cost per call for a live agent is $5 versus pennies on the dollar for an IVR enhanced with an IVA. Maximize ROI with Plum's analytics tools. Use analytics to identify trouble areas and then optimize your IVR to reduce call time, increase automation rates, and improve caller experience.
Deployment Freedom
