Optimize Payment Processing

This e-book discusses phone-based payment processing gateways. It identifies a number of problem areas that merchants face when using voice channels for payments and offers solutions to them. These tips help you create more efficient IVR payment solutions that provide better customer service and cost less money.

In this book you’ll learn:

• About the security risks of over-the-phone payments
• The importance of PCI compliance to the payments process
• How best-in-breed technology reduces payment processing costs
• The value of personalization and proactive communications in customer service
• About real world examples of companies with successful IVR payment gateways