Plum Voice

cPaaS Market Research from Gartner

Everything you need to know to get started with cPaaS

Simply put, the cloud makes communications easier. A Communications Platform as a Service (cPaaS) provides a canvas for creating powerful communications applications. Functioning in the cloud gives a cPaaS the features, accessibility, flexibility, ease of use, cost-effectiveness, and power to integrate with other technologies that legacy on-site systems cannot match.

In this Market Guide you will discover:

  • What a cPaaS is and how it differs from legacy communications systems
  • The benefits of using a cPaaS
  • The current state of the cPaaS market
  • The leading cPaaS vendors and their respective strengths


© 2017 Gartner, Inc. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

cPaaS Market Research from Gartner

Get Your Complimentary Copy