Cloud Computing

Why Cloud Infrastructure Needs Dispersed Datacenters

Cloud Computing, IVR, SaaS, Security, Technology / By Bartleby Monster

Plum Voice has been providing cloud IVR for over a decade. Over that span of time, this cloud concept—taking care of infrastructure and carriers so our customers don’t have to—has been called many different things. Regardless of whether it you call it cloud IVR, hosted IVR, or outsourced IVR, the simple reality is that somewhere, …

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Moving to Cloud-Based Services

Cloud Computing, Security, Technology / By Bartleby Monster

Cloud services offer infrastructure without administration, predictable costs and lower capital risk. But getting to that promised land from your island of in-sourced headaches involves overcoming three hurdles: moving live data from inside your infrastructure up into the cloud, convincing everyone with security concerns that everything’s going to be alright, and coming up with a …

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