SaaS

Software as a Service

APIs-are-Key-to-Successful-Cloud-Solutions

Why APIs are Key to Successful Cloud-Based Solutions

Cloud Computing, SaaS, Technology / By

The Compatibility Quandary When adopting a new piece of technology one of the concerns that anyone involved with the project has is whether the new solution will play nicely with what is already in place. How many potential technology purchases have died on the vine because of the “I” word? Integration. When we’re talking about …

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PaaS with a Side of SaaS

PaaS with a Side of SaaS: Breaking Down the “aaS” Hierarchy

Cloud Computing, SaaS, Technology / By

Alphabet Soup Studying the New Deal is often an exercise in processing acronyms. More than one university professor has accurately described all the programs created during that period as alphabet soup. Heck, even the president who oversaw the New Deal is referred to by his initials–FDR. Naturally, between the FDIC, WPA, TVA, PWA, AAA, RA, …

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Master Lego Builder-CPaaS

Become A Master Builder: How a Communications Platform is like Legos

Business, IVR, SaaS, Technology / By

All about that base Most people have spent time building with Legos at one point in their lives. The great thing about Legos is that you can build virtually anything you can imagine with those little interlocking bricks. What makes Lego creations even better? When you have a base plate to go along with all …

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Why Cloud Infrastructure Needs Dispersed Datacenters

Cloud Computing, IVR, SaaS, Security, Technology / By

Plum Voice has been providing cloud IVR for over a decade. Over that span of time, this cloud concept—taking care of infrastructure and carriers so our customers don’t have to—has been called many different things. Regardless of whether it you call it cloud IVR, hosted IVR, or outsourced IVR, the simple reality is that somewhere, …

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