Search for: IVR Systems, Conversational AI & Voice Automation Blogs Teleo Capital Merges SharpenCX and Plum Voice By Dylan Teal Conversational AI Voice Chatbot Solutions By Dylan Teal What Are Large Language Models? By Dylan Teal Generative AI – Transforming Interactive Voice Response By Dylan Teal Bulk Upload Audio Prompts By Dylan Teal 7 Solutions to Reduce Hospital Readmission Rates By Dylan Teal A Beginner’s Guide to HIPAA and PCI-DSS Compliance By Dylan Teal Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By Dylan Teal Plum Fuse Pre-Built Template Center By Dylan Teal Plum Chat – What is a Chatbot? By Dylan Teal How Conversational AI Software Is Used In Customer Service By Dylan Teal 1 2 3 … 20 Next » Conduct Surveys for Constructive Criticism, Not Praise By Bartleby Monster The Origins of Surveys By Bartleby Monster Shouldn’t Technology Adapt to the Customer? By Bartleby Monster Does Customer Satisfaction Affect Employee Satisfaction? By Bartleby Monster New Tech Gauges Customer Satisfaction Via Emotion in Voice By Bartleby Monster Study: Self-Service Technologies Need an Opt-Out Button By Bartleby Monster What Happens When You Try to Trick Customers By Bartleby Monster 15 Ways to Set and Meet Customer Expectations By Dylan Teal How You Can Personalize Customer Service Communications in 5 Ways By Bartleby Monster Applying Moneyball Metrics to Customer Service By Bartleby Monster Why We Need to Follow Customer-to-Customer Feedback By Bartleby Monster What Not To Do With Customer Feedback By Bartleby Monster « Previous 1 … 17 18 19 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Remote Workforce Reporting - Automate timekeeping processes
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Government - Automate Compliance Notifications & Payments
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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